Writing an Email
Writing an Email — Time: 27 minutes Read the following situation and write an email in response. Write about 150-200 words. SITUATION: You recently bought a subscription to an online language-learning app. The app advertised live conversation classes with native-speaker tutors as a key feature. After paying, you discovered that these live classes are almost never available at times that suit your schedule, and most slots are booked weeks in advance. Write an email to the app's customer support team. In your email, you should: - explain why you signed up for the subscription - describe the problem you have encountered - state clearly what you would like the company to do
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