Writing an Email

Writing an Email (suggested time: 27 minutes) Read the following situation, then write an email of 150-200 words. You recently stayed at a small countryside guesthouse for a three-night trip. The staff were friendly and the breakfast was excellent, but the heating in your room failed on the coldest night and no one was available to fix it until the next morning. You want to give honest feedback directly to the owner rather than posting a public review. Write an email to the guesthouse owner, Ms. Tanaka. In your email, you should: - mention what you enjoyed about your stay - explain the problem you experienced - suggest how she could improve the guest experience